The good sales - The right communication - The best management

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"We are not in the coffee business serving people, we are in the people business serving coffee"

In this Work-Shop, Torben Rønsbøl takes as his starting point what you can personally do to both increase your company's value and your personal market value. One of the main areas is "give more - get more", how do you proactively know that knowledge sharing can increase your competitiveness? You will take home tools that immediately enable you to create and develop positive and long-lasting relationships that strengthen your professional and personal position on the market. You will be bombarded with funny and relevant cases about how you should, and in particular should not, communicate. About how much good communication means, how you can create surprising results with simple tools. Everyone talks about good service, but few know how to deliver good service so that it creates results on the bottom line. In this lecture, you will get the right tools to deliver good service, which you can immediately implement in your company. Come learn more about why an easy customer is the precursor to a lost customer!

Foredragsholder: Torben Rønsbøl

Varighed: 120 - 480 minutter

Emner: Behaviour, Communication, Cooperation, Customer experience, Marketing and Sales, Sales tools og Service

Sprog: Dansk og Engelsk

Tilgængelighed:

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