Name: The art of providing good service
SKU: 2424
Price: 15836.25 DKK
Availability: InStock
Rating: 5 (1 reviews)

A lecture adapted to you and your specific company.
Lots of highlights where we can all recognize ourselves in banal everyday situations, lots of humour, but with a clear common thread throughout the lecture. A red thread where the message is how we prepare ourselves, how much preparation even small, imperceptible changes in behavior require.
Take home tools you can implement tomorrow.

Behaviour

Torben Rønsbøl

The art of providing good service

Jonas Kristjansen

Now you have the opportunity to experience a speaker about whom it has been said: "You are the sales industry's answer to Gordon Ramsey" A person who is not afraid to say things bluntly, and who does so in a funny way. Torben Rønsbøl gives talks that are both debate-provoking and entertaining, and which keep his customers coming back again and again. He himself says that you cannot live +20 years in this industry without doing something right ;-)

Torben is known from radio and TV, and he has a permanent place as a debater on the DR P1 program Søndagsfrokosten. If you watch Clement Kjærsgaard's program Debatten on TV2, you have also been able to see him offer factual arguments and opinions with edge.

When Torben does not appear in the media, he acts as a sales coach and does workshops for companies such as ProfilOptik, Gebr. Heinemann TAX-Free at CPH Airport, Dansk Supermarked, ATP, Canon, Yamaha, Matas, Illum, Magasin du Nord, LEO Pharma, BR Legetøj, Louis Vuitton, Gucci, Stella McCartney, Siemens, Søsterne Grene, Sydbank, emmery's, Schiphol Retail , Travel Retail Norway, ATÜ Tax Free Istanbul Airport and many others.

A lecture with Torben leaves a mark that lives on long after the last round of applause has subsided. Thought-provoking points, high entertainment value, but above all tangible tools that participants can take home with them. The idea is to get better, not just to be entertained.
Then if you want bang for the buck, book an engaging, empathetic and stand-up lecture here at YOUANDX


A taste test at a Work-Shop, duration 20 min.
You'll get bang for the buck, and definitely a thought or two to take home. It's about communication, preparation, practice and above all empathy if you want to succeed in sales in 2023.

Book a tasting, you won't regret it.


Customer experience

Sales

Sales tools

Job satisfaction

Good sales 2023 - It's not about selling, but about making people want to buy

How do you and your company differ from online shopping?
"People don't care how much you know, until they know how much you care"
It's about personality, about being able to deliver everything you can't get out of a screen..
Welcoming, enthusiasm, good questions that are not asked by a Robot, ambience, scent, sound backdrop and personal commitment - Yes, thank you Torben, but I know all that, how can I make it work in my shop..?

Book a lecture and hear how


Service

The recipe for good sales

Forget about the old used car salesman's smart-at-a-glance persuasion skills.
In the new reality, it's about giving customers, guests, clients the WANT to buy.
It requires practice, maybe even behavioral changes, lots of empathy and a clear strategy.
Afterwards, your customers will say: "Damn, that was good service"
Book a lecture and hear how.



Conflict management

Cooperation

In this Work-Shop, Torben Rønsbøl takes as his starting point what you can personally do to both increase your company's value and your personal market value. One of the main areas is "give more - get more", how do you proactively know that knowledge sharing can increase your competitiveness?

You will take home tools that immediately enable you to create and develop positive and long-lasting relationships that strengthen your professional and personal position on the market.

You will be bombarded with funny and relevant cases about how you should, and in particular should not, communicate. About how much good communication means, how you can create surprising results with simple tools.

Everyone talks about good service, but few know how to deliver good service so that it creates results on the bottom line. In this lecture, you will get the right tools to deliver good service, which you can immediately implement in your company.

Come learn more about why an easy customer is the precursor to a lost customer!



The art of providing good service

Pris

The devil is buried in the detail

Anmeldelser

5,0

Jonas Kristjansen

09. december 2019

Galleri

The art of providing good service

Pris

The devil is buried in the detail

Anmeldelser

5,0

Jonas Kristjansen

09. december 2019

Galleri

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